Click here to skip to the page's main content.

Tammy Hein - Resume

SUMMARY

Versatile, growth-oriented professional with over ten years experience in a variety of information technology positions, including desktop publishing, graphic design, network administration, end-user support, quality assurance, and software development using numerous database, web, and client-server technologies. Strengths include creativity, analysis, organization, communication, and attention to detail.


EXPERIENCE

Senior Software Engineer, Web Team – Cegedim Dendrite (formerly Target Software), Allentown, PA, 2/2006 – Present
  • Develop and maintain the Target Mobile Web commercial sales force automation (SFA) application using Visual Studio .NET, Visual Basic .NET, HTML, DHTML, XML, JavaScript, Remote Scripting (AJAX), Microsoft SQL Server 2000 and 2005, Crystal Reports 11, OnTime 2006 (enhancement and defect tracking), and SourceGear Vault (source code control).
  • Write change control documentation, maintain functional and design specifications, perform unit and peer testing, detect and correct defects before the product is release to clients.
  • Migrated several modules of the application to run on the ASP.NET 2.0 platform and to be database-independent.

Director of Quality Assurance – Target Software, Inc., Allentown, PA, 9/2004 – 2/2006
  • Created a formal Quality Assurance department from the ground up. Defined QA roles and responsibilities, oversaw all quality initiatives, and managed a team of three direct-reports.
  • Directed client and internal validations of our Target SFA software suite to ensure compliance with FDA PDMA and 21 CFR Part 11 regulations.
  • Researched, documented, and maintained company Standard Operating Procedures (SOPs).
  • Responded to vendor audit questionnaires and hosted on-site visits to enable clients to evaluate our products and software development practices.

Senior Software Engineer, Custom Software – Target Software, Allentown, PA, 12/2000 – 9/2004
  • Developed and implemented high-end custom business software applications using PowerBuilder, Visual Interdev, ASP, JavaScript, MS SQL Server, and Oracle.
  • Interacted directly with clients for both project definition and ongoing support.
  • Defined deliverables and meet deadlines while managing several ongoing projects.

Information Systems Specialist – Cedar Crest College, Allentown, PA, 3/1998 – 9/2000
  • Provided help desk support and administered campus-wide Novell network of over 1,500 users.
  • Created MS Access databases, reports, and data entry forms for administrative departments.
  • Maintained and administered Internet, Intranet, and student Web sites.
  • Programmed CGI applications to provide searchable course schedules and directory information.
  • Achieved accelerated completion of a B.S. Computer Science degree, Business Administration minor, Summa cum Laude, while working full-time.

Receptionist / Design Technician – Agility Forum (subsidiary of Lehigh University), Bethlehem, PA,
3/1996 – 11/1997
  • Greeted visitors, answered phones, numerous other administrative duties. Promoted to Design Technician in 12/1996 and gained the additional responsibilities described in the following items.
  • Transcribed, proofread, and copy edited documents to adhere to company formatting standards. Designed page layout and graphics for proposals, presentations, and reports.
  • Designed client Web sites and the maintained the company’s Web site.
  • Performed workstation upgrades, maintenance, and network administration as a volunteer member of the PC Support Group.


EDUCATION

Conferences / Seminars / Technical Training
  • ASP.NET Connections Conference, April 2006
  • Annual PDMA Sharing Conference, 2004 and 2005
  • PDMA and 21 CFR Part 11 Training, January 2005

Kutztown University, Kutztown, PA
  • Pursuing an M.B.A., expected graduation 2010

Cedar Crest College, Allentown, PA
  • B.S. Computer Science, Business Administration minor, Summa cum Laude, 5/2000

Northampton Community College, Bethlehem, PA
  • A.S. Computer Information Systems, 12/1997
  • Specialized Diploma, Computer Graphics and Desktop Publishing, 5/1996
  • Certificate, Bookkeeping and Clerical Training, 4/1995
  • A.A. Liberal Arts, 5/1992


TECHNICAL SKILLS

Programming Environments / Languages

Visual Studio .NET and 2005, Visual Basic 6.0 and .NET, ASP 3.0, ASP.NET 1.0 and 2.0, VBScript, JavaScript, HTML, DHTML, CSS, XML, Remote Scripting (AJAX), Transact-SQL, Crystal Reports 11, SourceGear Vault, OnTime 2006, Visual InterDev 6.0, PowerBuilder 6 and 7, ColdFusion 5.0, Visual C++ 6.0, Turbo C++ 4.5, Turbo Pascal 7.0, Intel 8086/88 Assembly Language


Databases / Servers / Operating Systems

MS SQL Server 7, 2000, and 2005, Windows 95/98/NT/2000, Windows Mobile OS for Pocket PC, Oracle 8, MS Access, Internet Information Services, Windows NT Server 4.0, Novell NetWare 4.1


Productivity Software

Microsoft Office ’97, 2000, and 2003 suites (Word, Access, Excel, PowerPoint, Outlook, and Visio), Microsoft Internet Explorer, Netscape Browser, Mozilla Firefox, Pocket Controller Professional, ScreenPrint Gold, OrgChart Professional, Adobe Photoshop, Adobe Illustrator, Adobe ImageReady, Adobe Acrobat, Adobe PageMaker; Macromedia Freehand


Last Updated 1/10/2009